Contact Us
Introducing: Better Service and Support!
Starting March 6, 2023, we are piloting a new and improved way of offering support to the SE community. Mondays, Wednesdays, and Fridays we will offer appointments with select service staff and Tuesdays and Thursdays we will continue to offer live phone support to our main phone number. Starting April 3, inbound phone calls will no longer be available. This change will improve response time, giving you more dedicated attention to work through complex questions and issues!
Make an Appointment
Schedule a time that works for you with one of our expert team members to get help with your specific issue!
Send a Message
Your email will be routed to the right person to get help quickly! We respond within 1-2 business days.
Other Ways to Get Help
Need to mail something to us? Looking to reach a specific department? Try one of these options for contacting us!
Mailing Address:
PO Box 7240
8800 W 116th Circle
Broomfield, CO 80021
Phone: 1-303-652-4035
General Help
Constituent Services – This customer service team can help you get connected to the right department and handle most questions, including questions about Basics of Somatic Experiencing or whether the training program is right for you! Contact programsupport@traumahealing.org. The team will reply within one – two business days. To better serve you, please refrain from sending multiple emails to an inbox.
SE Professional Training Program
Admissions – Admissions handles applications, invites you to your cohort, and handles Beginning I waitlists. They can also assist in picking which cohort to join. View the FAQs about admissions here. Contact admissions@traumahealing.org. The team will reply within one – two business days. To better serve you, please refrain from sending multiple emails to an inbox.
Registration –This team manages your registrations for US SE trainings. This includes your registrations for Beginning II – Advanced II training modules and waitlists for Beginning III – Advanced II training modules. They also manage financial forms, payments and all other administrative forms while you are a student in US SE trainings. View the FAQs about registration here. Contact registration@traumahealing.org. The team will reply within one – two business days. To better serve you, please refrain from sending multiple emails to an inbox.
Scholarships – Scholarships handles your questions about scholarships and your applications. View the FAQs about scholarships here. Contact scholarships@traumahealing.org. The team will reply within one – two business days. To better serve you, please refrain from sending multiple emails to an inbox.
CEs & Becoming an SEP™
CEs and Certificates of Completion – Training & Faculty Relations handles your questions about CEs and certificates of completion. View the FAQs about CEs here. Contact evaluations@traumahealing.org. The team will reply within one – two business days. To better serve you, please refrain from sending multiple emails to an inbox.
SEP/PSEP Approvals – Training & Faculty Relations handles your questions and applications to become an SEP. View the FAQs about PSEP & SEP approvals here. Contact credentialing@traumahealing.org. The team will reply within one – two business days. To better serve you, please refrain from sending multiple emails to an inbox.
Complaints & Grievances
If you wish to submit a formal complaint to Somatic Experiencing International, please complete the SEI Complaint form. This form is for filing complaints in relation to all matters such as Admissions, Assistants, CE's, Faculty, Financial Support, Registration, etc. If you would like to file a Grievance, please read the Code of Ethics and then reach out to legal@traumahealing.org to receive the Grievance form.
Membership & Practitioner Directory
Membership – Membership handles your questions about the Practitioner Directory and your membership account. View the FAQs about Membership here. Contact membership@traumahealing.org. The team will reply within one – two business days. To better serve you, please refrain from sending multiple emails to an inbox.
Media Library
Media Library – Media Library handles your questions about the media library. View the FAQs for the Media Library here. Contact medialibrary@traumahealing.org if you have further questions. The team will reply within one – two business days. To better serve you, please refrain from sending multiple emails to an inbox.
Webinars
Webinars – Webinars handles your questions about any webinars listed on the Training and Event Calendar on our website. They can handle questions about your registration and about the event. View the FAQs for Webinars here. Contact webinars@traumahealing.org if you have further questions. The team will reply within one – two business days. To better serve you, please refrain from sending multiple emails to an inbox.
**If your question is about the Basics of Somatic Experiencing, please contact programsupport@traumahealing.org instead. You may also view the FAQs regarding the Basics of SE here.